A field-service process built for commercial EV charging evidence.
Zero Wave moves from intake to field testing to documentation with a repeatable workflow owners, operators, installers, and compliance teams can follow.
From site intake to maintenance schedule.
Each step reduces uncertainty before the next field window.
Site intake
Collect owner, operator, site, charger, billing, access, and urgency details.
Charger inventory review
Confirm make, model, serial, connector, install date, firmware, and billing data.
Test plan
Define the field workflow for AC or DC equipment, access windows, and documentation.
Field testing
Run transaction-focused testing and capture the field conditions around the result.
Results review
Translate results into pass/fail notes, observations, and next-step priorities.
Documentation package
Package photos, accuracy results, display notes, pricing records, and retest guidance.
Remediation / retest coordination
Coordinate what changed after repair, settings updates, or network corrections.
Maintenance schedule
Set recurring review intervals for high-use, multi-port, or multi-site programs.
Start with the readiness checklist before scheduling.
Gather charger identity, pricing, display, receipt, markings, network access, and site access details before the field visit.
A clear package for owners, operators, and compliance teams.
Zero Wave documents the transaction and the field conditions around it so the next step is visible.
- Site intake review
- EVSE inventory summary
- Field test plan
- Accuracy test results
- Pass/fail notes
- Marking and display observations
- Security seal and audit trail observations where applicable
- Photo documentation
- Retest recommendations
- Compliance-ready documentation package
Commercial charging teams that cannot afford guesswork.
From one site to a multi-location rollout, the work is built for teams that need trustworthy kWh transactions.
Common questions
Short answers for owners and operators planning commercial EVSE testing.
Ready to verify the transaction?
Send the charger list, site address, and urgency. Zero Wave will help map the next clean step.